Who we are
At Eclipse Golf we are focussed on helping you on your journey to golf improvement and we value the trust you place in us to keep your information safe and private.
Any information we collect is used solely for the purpose of better servicing your needs and is not shared with any other company or business for marketing purposes.
We’ve detailed below when, how and why we collect the data, the limited conditions under which we may disclose it to others and how we keep it secure.
Cookies In Use on This Site
Cookies and how they Benefit You
Our website uses cookies, as almost all websites do, to help provide you
with the best experience we can. Cookies are small text files that are
placed on your computer or mobile phone when you browse websites
Our cookies help us:
- Make our website work as you'd expect
- Remember your settings during and between visits
- Improve the speed/security of the site
We do not use cookies to:
- Collect any personally identifiable information (without your
- express permission)
- Collect any sensitive information (without your express
- permission)
- Pass data to advertising networks
- Pass personally identifiable data to third parties
- Pay sales commissions
You can learn more about all the cookies we use below
Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.
More about our Cookies
Website Function Cookies
Our own cookies
We use cookies to make our website work including:
- Remembering if you have accepted our terms and conditions
- Remembering if we have already asked you certain questions (e.g. you declined to use our app or take our survey)
There is no way to prevent these cookies being set other than to not use our site.
Third party functions
Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:
Disabling these cookies will likely break the functions offered by these third parties.
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of ours and a large proportion of the world's websites as cookies are a standard part of most modern websites.
It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may
find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more
about managing cookies with antispyware software.
Analytics
Website analytics
We
use
Google
Analyticsto
collect
information
about
how
you
interact
with
our
website
or
mobile
applications,
including
what
pages
you
visit,
what
site
you
visited
prior
to
visiting
our
website,
how
much
time
you
spend
on
each
page,
what
operating
system
and
web
browser
you
use
and
network
and
IP
information.
We
use
the
information
provided
by
these
tools
to
improve
our
Services.
These
tools
place
persistent
cookies
in
your
browser
to
identify
you
as
a
unique
user
the
next
time
you
visit
our
website.
Each
cookie
cannot
be
used
by
anyone
other
than
the
service
provider
(eg:
Google
for
Google
Analytics
and
FaceBook).
The
information
collected
from
the
cookie
may
be
transmitted
toand
stored
by
these
service
partners
on
servers
in
a
country
other
than
the
country
in
which
you
reside.
Though
information
collected
does
not
include
personal
data
such
as
name,
address,
billing
information,
etc.,
the
information
collected
is
used
and
shared
by
these
service
providers
in
accordance
with
their
individual
privacy
policies.
Mailing
Lists – how
we
collect
your
data
and
how
we
use
it
Our Mailing list is made up currently from two different sources:
1.If you are a customer who has booked in for a session
2.If you have signed up to our newsletter via the website
When we book a customer in for a session we collectinformation that will help us prepare better for the services we provide both before, duringand after sessions –these are things like golf handicap, dexterity, height, age, gender, hand size, wrist to floor, play frequency, current equipment information, courses you play and other golf performance related data. We also collect an email address and a telephone number for on-‐going communication about the service including to re arrange if necessary and to check in with you to see how any purchase or amendments to your golf game or equipment are going.
The individual information such as that listed above helps us personalise the communication and aids our recall with the details specific to you so any communication is informed and relevant.
We also collect email addresses through our newsletter subscription available on our website www.eclipse-‐golf.co.uk.
We utilise your email address obtained through both these means of collection to send you updated information;video, offers and newsletters that we believe will be of value to you and your
Third
Part
To provide our equipment assessment and coachingservices we utilise two companies as follows:
TrackMan – this is the both the hardware and software that allows us to measure your golf swing and ball performance. We input your email into the software in order to both save the performance data in your file and to enable us to sharewith you easily when applicable. You can see the
TrackMan privacy policy here:
https://mytrackman.com/system/privacy-policy
my-pro - is a golf performance based website that allows us to track your overall golf game progress. It requires us to invite you to join or you can voluntarily sign up by going to their website. You can see the
my‐pro privacy policy here:
http://my-pro.eu/Public/Default/Privacy
Both of these 3rd parties are GDRP compliant and their policies are transparent and clear.
We use twoother third-‐party providerscalled ‘Infusionsoft’and ‘123 reg’ to deliver our newsletter and other marketing based emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our communications. We are happy that their privacy policies are compliant. For more informationon these, please see their policies on these links:
123 reg policy -
https://www.123-reg.co.uk/terms/privacy.shtml
You can unsubscribe to general mailingsor newslettersat any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officerRhys Atkinson.
Access
to
your
personal
information
You
are
entitled
to
view,
amend,
or
delete
the
personal
information
that
we
hold.
Email
your
request
to
our
data
protection
officer,
Rhys
Atkinson
at enquiries@eclipse-golf.co.uk Contact
Us
If you
have any
questions,
concerns
or complaints
about
our
Privacy
Policy,
our
practices
or our
Services,
you
may
contact
our
Office
orthe
DPO
by
email
at
enquiries@eclipse-‐golf.co.uk.
In
the
alternative,
you
may
call
us
on
01293
223 038. Data
Protection
Authority
You
may
also
direct
questions
or
complaints
in
respect
of
how
we
handle
your
Personal
Data
to
the
Information
Commissioner’s
Office.
www.ico.org.uk
Information
Commissioner’s
Office,
Wycliffe
House,
Water
Lane,
Wilmslow,
Cheshire,
SK9
5AF
